Privacy policy

UnuPana takes privacy policy very seriously and we know that you (site visitor) care also a lot about it. Thus, below we provide you with questions and answers about our Privacy Policy.

Our Privacy Policy applies only to our website www.unupana.com and not to any other channels or any other information collected offline. This privacy policy has been created with the free support provided by Wix template.

By using our website, you agree to our Privacy Policy and agree to its terms.

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect the information?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Cookies are small pieces of data sent to the visitor’s browser when visiting a website. UnuPana website, like most other websites, makes use of cookies.

The use of cookies is made to optimize the user’s experience since it allows us to recognize the customer's browser or device, adapt our website to the customer’s needs, and learn more about the customer´s interests.

The following links explain how to access cookie settings in various browsers:

What type of cookies do we use?

Essential cookies: these are necessary for certain actions to take place on our site. Without these cookies being used, you (our website visitor) couldn't benefit from some of the services our site may offer.
Non-Essential: these cookies are any cookies that do not fall within the definition of Essential. These include, but are not limited to, cookies used to analyze user behavior or display personalized ads.

How can YOU (site visitor) withdraw your consent?

If you don’t want us to process your data anymore, please reach out to us via our Contact section or send us a postmail to: WaWash BV, Kritzingerstraat 39 2021SG The Netherlands.

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. So please review it frequently.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to reach out to us via our Contact section or send us a postmail to: WaWash BV, Kritzingerstraat 39 2021SG The Netherlands